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This only applies to Korean users.
Only if you have not used the charged POINTs, you can cancel the payment within the a certain time depending on the payment method.
Please check following the cancelation period depending on the payment method.
If you have already used the POINTs or have exceeded the cancelation period, you can request a refund.
After 10% of the refund requested amount is deducted as refund fee (minimum refund fee of 1,000 KRW), the rest will be refunded.
If you want to cancel payment or refund POINTs, please make an inquiry with the ‘Date of Charge’ and ‘Transaction ID’. We will provide further guidance after confirming.
*POINTs charged with other than KRW by users outside of Korea cannot be canceled or refunded.
*Free POINTs cannot be canceled or refunded.
This only applies to Korean users.
Please check the following charge and holding limit.
*Charge limit is reset 1st of every month at 00:00.
*Holding limit does not reset.
*For members who are 19 years old or older, you can change the charge limit 2 times a month to up to 10,000,000 KRW at ‘My Info > POINT’.
Charged POINTs are POINTs purchased via mobile, credit card, etc. The POINTs are lost after 5 years after last usage date.
Free POINTs are POINTs earned for free, such as from events, and are lost after maximum of 1 year depending on the acquisition method.
If you cannot use OTP normally, you must reset OTP registration through the account's ownership check(Email authentication and security key entry).
*If the key provided at the time of OTP registration is kept separately, you can restore OTP through the Authorization App(Google OTP/Google Authenticator) instead of resetting the OTP registration.
You can unregister an OTP by going to ‘My Info > Account security > OTP’ at the Play2Bit webpage.
You can register an OTP by going to ‘My Info > Account security > OTP’ at the Play2Bit webpage.
*You need to install a separate authenticator app (Google OTP/Google Authenticator).
1. Log out from Play2Bit account and log in again. Change both the password and security key at ‘My Info > Account security’.
2. Check the devices that are logged in at ‘My Info > Account security > Current login information’, and ‘Logout all’.
→ Go to Current Login Information
3. Block logins from abroad by setting ‘My Info > Account security > Block Overseas Login’.
*We suggest you to change your password and BORA security key from time to time to protect your privacy.
It is recommended that you block oversea logins by turning on the function.
You can join at Play2Bit Homepage and clicking on ‘Join’.
You sign up using your email that you use or via SNS log in (Google, Apple, Facebook, or Kakao).
Following are steps to joining.
1. Agree to the Terms of Use
Agree to the Terms of Use for the service.
2. Enter Information
1) Enter the email address on the sign up screen, and select ‘Send verification email’ to send a verification email.
2) Enter the verification code on the verification email into the sign up screen.
3)Enter the nickname, password, and security key at the sign up screen.
* You cannot change your nickname after signing up, so please take caution.
3. Sign up complete
To change the security key, log in then go to ‘My Info > Account Security > Security Key’.
Any Korean users can join, and anyone outside of Korea who is over 16 years old can join.
Age information can be additionally verified when using services like payment.